Skills
- eLearning & Instructional Design
- Articulate Storyline
- Adobe Creative Suite (basic knowledge)
- Google Apps for Business & CPanel
- Microsoft Office
- Project Management
Work Experience
Course Technologist at Relias Learning
April 2013 - Current
- Create interactive eLearning courses using Articulate Storyline including the use of variables and instructional design techniques.
- Manage and organize the content team's dedicated server.
July 2012 - March 2013
- Assisting in the training and project coordination for a new, 40+ member call center.
- Created wiki using Google Sites for current and future Cloud Support Agents in order to better support and troubleshoot customer issues.
- Initiated and created company intranet for employees using Google Sites.
- Assisting in the creation and making content for a company newsletter using MailChimp.
Educational Technology Intern at VIF International
- Wrote and organized documentation for Google Apps for Business and other applications used by VIF.
- Used Google Sites, Camtasia, and Snagit.
January 2012 - April 2012
- Created four promotional fliers using Adobe InDesign to send to multiple organizations.
- Optimized and repaired donated laptops sent to their partners in Haiti for educational use.
- Researched information about several developing global regions in order to apply for a USAID grant and initiated use of Google Docs (Drive) to share the information.
- Wrote articles for the website detailing volunteer experiences, meal packaging events, and more.
May 2010 - August 2011
- Initiated partnership with Epic Games to hold a successful midnight release of Gears of War 3
- Provided exceptional service to customers and would go out of my way to secure a lasting customer.
- Trained new and current employees about Best Buy policies in order to avoid customer misconceptions and to provide better overall service.
For additional jobs, please view my LinkedIn. This page contains my most recent and pertinent jobs.
Extra Curricular & Awards
Study Abroad in Bangkok, Thailand
June 2012
- Participated in an ethnographic field school.
- Interviewed 12 people, both Thais and expats, living in Thailand about their feelings about Thai and "farang" interaction. Farang are generally defined as white foreigners living in Thailand.
April Student of the Month
April 2012
College of Humanities and Social Sciences
North Carolina State University
Co-founder of Roots & Shoots at NCSU
2011 - 2012
Roots and Shoots at North Carolina State University is a chapter of the national organization originally founded by Jane Goodall. The club focuses on animal conservation with regards to the importance of the environment and of the human community in achieving global sustainable goals.
- Coordinated all necessary tasks to start a club at North Carolina State University such as receiving nonprofit status, creating a bank account, and more.
- Designed the website and implemented website strategies such as hosting volunteer sign up forms, giving information about upcoming meetings, and documenting club events.
- Received Roots and Shoots Club of the Month for the month of February 2012.
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| I organized a volunteering event at Carolina Tiger Rescue that received an Event of the Week award. |
2009
President's Award for Pitt Community College
Academic Excellence Student Award for Pitt Community College
2008 - 2009
Ambassador President for Pitt Community College
The Ambassador program at PCC is a well established and is a prestigious program to be in. Up to 14 students are selected to receive a full scholarship while representing the school in a professional manner at various events such as the PCC Golf Classic and the President's dinner. We also raised over $1500 for a local organization called the Little Willie Center that was an after school care for children who otherwise would have to be home alone. In addition, we were required to have at least five hours of volunteer work each week on campus and often times did more. I was the president of the club which required me to plan out each meeting, hold additional meetings if needed, and take on additional representation of the school by speaking at the various events.
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| Speaker at the annual President's Dinner |
Education
North Carolina State University | Raleigh, NC
2009-2012 | B.A. Science, Technology, and Society
Major GPA: 3.70/4.0 | Cumulative GPA: 3.28/4.0
Pitt Community College | Winterville, NC
2008 - 2009 | College Transfer Credit
